Client Focus: Provide a WOW effect in delivering our services
We measure our success through the success of our clients. Our client comes first, and we use all available resources in servicing our clients to provide advice and strategies that successfully surpass our client’s expectations.
Communication: Promote feedback
Feedback from our clients, employees and partners allows us to maintain our focus on their needs, as well as to promote innovation and improvement of the FINMETRIX experience. Feedback is a learning tool of great value, which is essential to our success.
Be humble, honest and transparent
At FINMETRIX, being humble, honest and transparent are key ingredients in building great long-term relationships. Financial risk management is a complex and difficult task and we believe these values should be at the heart of our services.
Be passionate, determined, but keep an open mind
At FINMETRIX, we build our success on the passion and determination of our people, as they are contagious. As a result, a kind of euphoria exists in building and accomplishing something that is greater than us. Status quo and complacency is not an option. We foster addressing challenges with an open mind as well as using passion and determination to find new alternatives and explore new avenues for innovative solutions.
Promote learning, education and innovation
It is important for us to constantly challenge ourselves, to learn and to develop, so as to optimize your potential, and thus, ensure you do not feel trapped in your job. Our goal is to assist employees in their growth, by providing coaching and learning opportunities. Ultimately, our client will benefit from our advice and innovations.
Do not take yourself too seriously, have fun
Financial risk management is demanding work; however, it is important not to take yourself too seriously to be able to step back from your successes as well as your failures. One of the most important things is to make sure everyone has fun at work and feels supported, regardless of the situation. This generates creativity and innovation.